We work with all students and those concerned with their care to ensure that they know how to raise a complaint, and ensure that they receive prompt feedback on any concerns and / or complaints raised. We aim to ensure that students know their rights, are free to exercise them, and that the system is capable of giving their complaints fair and impartial consideration. Complaints should be made in the first instance to either the Headteacher or the Deputy Head Teacher. If this does not lead to the issue being satisfactorily resolved, the Directors of Channels and Choices should be contacted. A copy of the complaints procedure can be seen on the wall on entry to the school, in classrooms and in the staff room.